Emergency fixes
Checkout down, orders not arriving, blank pages: fast diagnosis from logs and traces, then a targeted fix.
0yrsof Magento, since the early days
0of stores managed & connected
0of APIs & systems integrated
0of requests solved in ≤ 4 hours
What we do
Everything included, nothing left to chance.
Bug fixing & debugging
Extension conflicts, odd pricing, wrong taxes, broken emails — traced to the root cause, not patched over.
Custom modules & features
Clean, upgrade-safe Magento code for the features the market doesn’t offer off the shelf.
Takeover & documentation
We reverse-engineer an inherited store, document how it works and leave you with a clear picture.
On demand or retainer
Pay per intervention, or reserve capacity monthly for updates, monitoring and small improvements.
Health checks
Regular checks of logs, cron, indexers, security and performance to catch problems before they cost sales.
Typical situations
Sound familiar? We’ve been there.
Real-world scenarios we handle regularly — yours probably looks like one of these.
The previous developer vanished
The situation
Nobody knows how the store is customised, and every change feels risky.
What we do
We audit the code, document the customisations and put the store on a safe, maintainable footing.
Checkout broke after an extension update
The situation
Customers can’t pay and every hour costs sales.
What we do
We isolate the conflict from logs and traces, fix or roll back, and add a safeguard for next time.
You need a feature that doesn’t exist
The situation
A specific pricing rule, B2B workflow or product configurator your business relies on.
What we do
We build it as a clean, upgrade-safe module, tested and documented.
You want a reliable partner on call
The situation
You’d rather have someone who already knows your store when something happens.
What we do
We set up a retainer, learn your store and handle updates and incidents for you.
Got a case like this?
Tell us in a few lines. We’ll come back with a diagnosis and a time estimate — often the same day.
How it works
Simple. Fast. Transparent.
01
Brief
Tell us what’s wrong or what you need — a few lines is enough.
02
Diagnose
Root cause first, then a clear scope and time estimate before we start.
03
Fix
Minimal, well-tested changes; staging first when it matters, with a rollback plan.
04
Verify & document
Checked on real flows, with a short written summary of what was done.
Technologies & tools
Magento 2 modulesPHPPlugins & observersGitStagingLogs & tracingComposer
FAQ
Questions, straight answers.
What if my previous developer left no documentation?
That’s common. We reverse-engineer the store, document how it’s customised as we go, and flag any risks we find.
Do you offer monthly support?
Yes: on demand, or on a monthly retainer covering updates, security patches, monitoring and emergency fixes.
How do you handle emergencies?
Mark your message as urgent and describe the symptoms. We prioritise urgent issues and start with a fast diagnosis; about 75% of requests are completed in under 4 hours.
Do you write custom Magento modules?
Yes — clean, upgrade-safe code that follows Magento standards, tested and documented so it stays maintainable.
Let’s talk
Tell us about your Magento case.
Describe it in a few lines. We’ll come back with a diagnosis and a time estimate — often the same day.
Message received.
Thank you — we’ll get back to you shortly, often the same day.
Or write us directly: contact@expertmagento.com